Phone Manager
For Busy Business Owners

  • Stop missing calls

  • Save hundreds of hours

  • Get quotes booked

  • Get Google reviews
  • Customer service guarantee

Our virtual assistant service is ideal for tradies on the go, busy offices where staff are multitasking daily or sole operators struggling with time.

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Happy Clients

Don’t just take our word for it, see what others are saying about our service

How Phone Manager Works

1. Discovery Call

We learn about your business and educate you about what Phone Manager can do for you. We work out which processes can be delegated and how to best help your business.

2. Source & Train

We align you with one of our Phone Managers who has the necessary skills to help your business. We train them and set them up with local phone number and email.

3. Quality Control

We provide quality control and help with additional training. In case anything changes we can help you get additional resources or replace current Phone Managers.

Have you ever thought about getting help in your business before? Many small business owners can’t afford to hire an office assistant on a casual or full-time basis. This is where Phone Manager is perfectly suited to help.

When you sign up with Phone Manager, you’ll receive a virtual phone number and a business email that allows our team of assistants to:

  • Take incoming calls
  • Qualify leads
  • Reply to emails
  • Pass on urgent and important tasks to the business owner
  • Provide quotes
  • Follow customers up

  • Book appointments and quotes into your booking system (Zenmaid, Geo, Service M8 etc.)

  • Help with basic administration and data entry
  • Get Google reviews

Phone Manager services are available in different packages to suit your business needs.

About Phone Manager

Are you struggling to get back to your phone enquiries? Need additional time in your week to quote new work? We have the solution to help you get extra time back in your week, as well as keep on top of all your leads.

At Phone Manager, our aim is to provide an efficient inbound call management service for busy business owners. Our Virtual Assistants specialise in customer service, lead qualifying and appointment setting.

Is this service for you?

The Phone Manager service is ideal for tradies on the go, busy offices where staff are multitasking daily or sole operators struggling with time. If you need more time in your day or need assistance back in the office to answer phones, our virtual assistants are here to help.

How Much Business Are You Missing?

Did you know that on average, a busy business owner is missing around 30% of all their opportunities by not being able to take calls and respond in time?

How much business are you missing out on by not having time to take phone calls?

But it’s not just phone calls and converting leads you could be missing out on. If you don’t have time to spend working on your business, you’re likely missing out on following up with customers for reviews, your admin is falling behind, and your quotes aren’t getting sent in a timely manner. All of this leads to a loss of business.

Satisfaction Guarantee

Why Use Phone Manager

Imagine being able to delegate the time-consuming parts of your business, allowing you to focus on what you do best. How much time could you save, and how much new business could you accept?

Most of our clients save up to 70% of their administration costs using Phone Manager. What would savings like that do to your bottom line?

Phone Manager is used by dozens of Australian businesses, with more jumping on board every day.

Testimonials

As an electrician, I am usually too busy and unable to take calls straight away. This often resulted in missed opportunities as by the time I call people back they have already engaged someone else. Luckily now I have my own assistant who takes and qualifies these calls for me. That’s right no more marketing calls! Thank you, guys!

John

“I’ve been using the Phone Manager service for almost a year, and I haven’t looked back. Our phone manager, Anna, is simply amazing and has allowed us the time we need to focus on growing our business. Anna came trained up and ready to go with inbound calls and appointment setting.”

Martha

Our entire online store customer service is managed by 2 guys from Phone Manager. They took the time to study our business, asked a lot of questions and now save us at least 60 hours every week.

Alex

“Since we’ve started using Phone Manager things have become a lot easier. I am not able to delegate all the incoming calls and focus on things that are important.
Our Google reviews are constantly increasing our virtual assistant has been trained to follow these up really well. Very impressed!”

Kristina
This customer enquiry was handled by Karren, details taken and passed onto me perfectly.
We met onsite yesterday afternoon, priced last night, quote signed and deposit taken this morning. All less than 24 hours since the first meeting.
Curtis

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