Domestic Cleaning Company Fully Managed

Using Phone Manager Allows us to Free Up So Much Time…

Home Style Cleaning is a Brisbane-based domestic cleaning company that uses Phone Manager to attend to a number of areas of the business. Firstly, all the sales calls are managed through a scripted process. Secondly, customer and contractor bookings are fully managed so when a customer wants to reschedule this is handled. Finally, sending invoices and following up is done via Xero the Phone Manager staff member initiates.

We use a workflow system to manage our clients and contractors and Phone Manager makes it easy. This way we can fully focus on the tasks with higher priorities like recruiting contractors, drafting contracts and proposals, and doing payroll. The guys from Phone Manager have literally saved us hundreds of hours each month.

From the Business Owner…

I used to stress when the cleaners got sick or the customer would cancel at the last minute, now I rely fully on Anna who makes sure that the best processes are implemented to resolve these matters. Instead of working 50-60 hours each week I now work 4-8 hours per week focusing on tasks that are super important. Besides that, I also am able to take a holiday without things stopping. I cannot imagine my business without a Phone Manager now!

Kristina, Home Style Cleaning

Running a busy business that takes too much time? Let us know if we can help you take some of those tasks off your hands – book a demo call.