FAQ

FAQ2022-06-28T18:42:18+10:00
What services can Phone Manager provide?2022-06-28T18:39:43+10:00

Our Phone Manager services provide a cost-effective and convenient solution for small businesses that do not have the need or budget for a full-time on-site receptionist. You can find more information about what the Phone Manager can do here. We can customize our services to meet your specific needs.

How do I know if the Phone Manager is right for my business?2022-06-28T18:39:47+10:00

If you are a small business owner who does not have the need or budget for a full-time on-site receptionist, Phone Manager may be a good solution for you. Our Phone Manager can answer your calls, schedule appointments, and take messages, freeing up your time to focus on running your business.

What are the benefits of using Phone Manager service?2022-06-28T18:39:50+10:00

There are several benefits of using Phone Manager services, including:

  • Cost savings: You can save money by not having to hire a full-time on-site receptionist.
  • Flexibility: Our Phone Manager can work around your schedule and can be available during your working hours.
  • Convenience: You can access your Phone Manager from anywhere in the world.
How do I sign up for Phone Manager services?2022-06-28T18:42:29+10:00

You can sign up for the Phone Manager service by filling out our online form or calling us at (07) 3067 6469. Once we have your information, one of our team members will be in touch to get started.

How long does it take to set up Phone Manager services?2022-06-28T18:40:05+10:00

It usually takes about 2 days to set up Phone Manager services. This includes training your Phone Manager and getting them set up with the tools they need to be successful.

How will my Phone Manager know how to handle my calls?2022-06-28T18:40:11+10:00

We will work with you to create a custom script for your Phone Manager to use when answering your calls. This way, you can be sure that they are providing the level of customer service that you expect.

How do I cancel Phone Manager services?2022-06-28T18:40:16+10:00

You can cancel Phone Manager services at any time by contacting us at (07) 3067 6469. There are no cancellation fees. Your service will be deactivated within 4 weeks.

What if I need more than one Phone Manager?2022-06-28T18:38:38+10:00

If you need more than one Phone Manager, we can provide them for you at an additional cost. Just let us know how many you need, and we will be happy to accommodate you.

How do I know if Phone Manager services are right for my business?2022-06-28T18:45:35+10:00

You can book a demo by contacting us at (07) 3067 646 or through our online form. One of our team members will be happy to schedule a time that is convenient for you.

What are the costs of Phone Manager services?2022-06-28T18:40:34+10:00

The cost of Phone Manager services will vary depending on the option you choose. We have either 20 hours/week or 40 hours/week. Contact us today for a free quote.

What do I need to get started with Phone Manager services?2022-06-28T18:40:36+10:00

All you need to get started with Phone Manager services is let us know what tasks you are planning to delegate to a Phone Manager. We can help you with a phone and email set-up if necessary. We will provide you with everything else you need, including training for your Phone Manager and access.

How do Phone Manager services work?2022-06-28T18:40:41+10:00

Phone Manager services work by routing your calls to our team of highly-skilled Phone Manager. They will answer your calls, take messages, and schedule appointments/jobs, getting reviews just as if they were sitting in your office. You will be able to manage your calls from anywhere with an internet connection.

Who will answer my calls?2022-06-28T18:40:44+10:00

We will assign one of our highly-skilled Phone Manager’s team to your business. They will be available during agreed hours.

How do I know my calls are being answered?2022-06-28T18:40:50+10:00

All information will be noted in your preferred tool. You will be able to see how many calls have been answered and what it was about. You will also receive daily reports detailing the number of calls received, missed calls, and voicemails left and messages.

Can I customize my Phone Manager services?2022-06-28T18:40:57+10:00

Yes, we offer a variety of Phone Manager services that can be customized to meet your specific needs. Contact us today to learn more about our custom Phone Manager packages.

Book a demo with us today to learn more about our Phone Manager services!

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